Payments are expected in a timely manner. Please contact us in the event that payment cannot be made within seven days as payment arrangements can be made.
![](https://sites.google.com/site/prismelectronicsweb/credentials.jpg) |
- We accept: PayPal, All Major Credit Cards Through PayPal, and Bank Wire Transfers in USD (There is a $25 wire transfer fee).
- Will-Call items must be paid in full by PayPal or cash with exact change on pickup.
- We cannot process the order until we receive tax from shipping address within California or a copy of your California Resale Certificate
- A 9% Sales Tax applies to all purchases in CALIFORNIA.
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GENERAL SHIPPING TERMS
All items will be securely packaged or palletized and shipped via the best and most economical way possible. We typically ship within 1 business day however, under certain circumstances please allow up to 5 business days for handling; e.g. special freight crating as well as international orders. All tracking information is updated through eBay and posted on the buyers eBay account.
![](https://sites.google.com/site/prismelectronicsweb/shipping.png) |
Same Day Shipping Policy
- Contact us before 1:00 PM, Pacific Standard Time by phone or email and we will do our best to ship it at the same day.
- Same Day Shipping may not be available for freight items or if we are experiencing a large volume of outgoing orders.
- Same Day Shipping is NOT available for any international sales due to extra time involved for export clearing process.
Package Shipments
- A contact name, current phone number and company name are required for all shipments.
- All shipped items will include a tracking number.
- All domestic shipments will be shipped with FedEx.
- All international shipments will be shipped with USPS.
- Collect package shipments; please provide us with your FEDEX, DHL or UPS shipping account number.
- Package shipments do not include insurance unless requested by the buyer at an additional cost.
- If shipping rate varies significantly from the rate automatically calculated by eBay, the buyer will be notified and the differences might be due.
Freight Shipments
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INTERNATIONAL SHIPPING TERMS
![](https://sites.google.com/site/prismelectronicsweb/inter_shipping.jpg) |
These products are subject to export restrictions under U.S. law. The Bureaus of U.S. Census and the Bureau of Industry and Security (BIS) regulate exports through the Export Administration Regulations (EAR). We DO NOT any sell items to any locations in Country Group E. Please be aware that we may require up to 30 Days to determine the products export classifications [Export Control Classification Number (ECCN)] and in the unlikely event that an export license is required, we would need an additional 30-90 Days for licensing.
In order to comply with export control laws established by the US Department of Commerce and the US Department of State, we require a written statement defining the ultimate End User, the End Use of each product to be exported and the buyers agreement to comply with theExport Administration Regulations (EAR). You will be contacted via email with the appropriate documents that will need to be returned to us in order to complete your order, please be advised that we cannot complete your order if you do not provide all of the data requirements.
International Orders are subject to DUTIES, TAXES or other Import Fees; the bidder/buyer[s] is solely responsible for these fees, documents and transportation if held at a customs office in the destination country. In the event that you have questions about international shipping logistics please contact us before purchase.
All international sales are AS-IS and FINAL.
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RETURN/WARRANTY
![](https://sites.google.com/site/prismelectronicsweb/90day.png)
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14-DAY SATISFACTION GUARANTEE Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please contact us within 14 days of your purchase and we will refund 100% of your purchase price. To expedite the process, please include all eBay item numbers. All returns must include all original undamaged items, in resalable condition with all original packaging including manuals, warranty forms, etc. if originally included. Buyer is responsible for return item shipping costs.
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